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What if the driver misses my house?

Our customer service is very important to us. That is why we use state-of-the-art technology in our trucks. Each driver carries a tablet in his truck that shows every stop on his route. Each stop [...]

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Can I lock the lid of my trash can?

Please do not lock the cans, or use bungee cords, rope, or other restraints to secure the container. Doing so could cause a service interruption. Our drivers need access to the trash can.

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Do you pick up on holidays?

The only holidays when we do not pick up on are Memorial Day, Labor Day, Thanksgiving, Christmas, and New Year’s Day. If your pickup day falls on one of these major holidays, we will come the [...]

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How do I report a problem?

Please give our office a call (325) 216-8328. If it is more convenient, you can also email us at info@countywasteservice.com or send us a private/direct message on Facebook messenger.

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Can I pay with autopay?

Yes, you can set up an electronic bank draft with us over the phone. Call to set up the electronic bank draft. (325) 216-8328 For your convenience we also offer other payment options. You may pay [...]

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